30-Day or 100 Massages Satisfaction Guarantee

At Dog Cloud, we are committed to enhancing the well-being and mobility of your canine companions. We provide a unique 30-Day or 100 Massages Satisfaction Guarantee to ensure your dog benefits from our product.

How It Works:

1. Trial Period: Experience the Dog Cloud Therapeutic Massage Bed for 30 days or for up to 100 massages, whichever comes first.

2. Conditions for Return:
- Lack of Relief: If you don't notice relief in your dog's arthritis, anxiety, mobility issues, ageing effects, or an improvement in their mood and energy levels.
- Dog Refusal: If your dog won't stay on the massage bed after following our 9-minute training video.

3. Return Process: If you wish to return the massage bed within these conditions, simply fill out the form below. We will arrange for the return and cover the cost of return shipping.

4. Refund Policy: Upon receipt and inspection of the bed, we will issue a full refund to your original method of payment, assuming the bed is in good condition. Normal wear from standard use is expected, but the bed should not have any significant damage.

5. Exceptions:This guarantee does not cover damage due to improper use, accidents, or unauthorized modifications.

Wrong Size Orders:

- In case of an incorrect size order, we offer an exchange for a small re-stocking fee, covering the cleaning or replacement of the dog bed cover.

- The customer will bear the return shipping costs for exchanges due to incorrect size selection.

Our goal is to support you and your pet on the journey to improved health and happiness. If you have any questions or need assistance, please don't hesitate to contact us.