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Contact Us

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Dog Cloud USA

Dog Cloud LLC
13 W. Main Street
Felton, Delaware USA 19943

Open Mon-Friday 8am-5pm (PST)

  +1 323-843-7801

  US Customer Support

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Global Head Office

Dog Cloud Pty Ltd
29 Resource Street
Parkinson, Queensland
Australia 4115

  +61 

  AU Customer Support

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FAQ's

Will my dog like the vibration?

Generally Yes! Over 2 years of testing has found over 83% of dogs instantly like and stay on the massage. The other 17% require a little patting and maybe some treats to adjust. Adjusting typically happens within a day or two. Dogs generally find the massage relaxing and beneficial - just like patting them.If your dog doesn't like it, we offer a 60-day money-back guarantee.

How does the technology work? How does it relieve pain & improve mobility?

Dog Cloud is specifically designed and proven to relieve pain & reduce inflammation in your dog.  As technology has evolved, the discovery of Cycloid Vibration Therapy (CVT) has made it possible to deliver effective, medically proven relief for painful muscle and joints. And any reduction in pain, simultaneously means less stress in the body also. CVT creates gentle expansion and contraction of your dog’s muscles, improving blood flow to their sore areas - which promotes direct healing to the root cause of your dogs pain.

Is there scientific/clinical proof that it really works?

Yes! Cycloid vibration has been medically proven in many independent, clinical studies with reputable Universities, Hospitals and scientific labs worldwide over decades - with proven claims that we talk about with Dog Cloud and the relief we can bring to our furry family members.

How does Dog Cloud differ from other massage devices?

Cycloid Vibration Therapy (CVT) is VERY different. First, it’s non-invasive, non-percussive (think jack-hammer) so it doesn’t bruise or damage the soft tissue. It’s low amplitude (force) and penetrates, safely and deeply through up to 3 feet of bone and tissue to provide gentle stimulation of blood circulation and the lymphatic system which helps remove inflammation and ease pain in muscles and joints.

Does it work for all dog's, age or size?

Yes, we have some very young puppies on Dog Cloud. Approximately 20% of dogs develop early onset of arthritis by age 1 (due to slipping on tiles and hardwood floors). Some small puppies get a Dog Cloud Bed because their dog parents just love to spoil them. But any age or breed can benefit from the calming, medical massage that keeps their joints healthy and mobile, and relaxes and calms any anxiety. There are advantages in getting Dog Cloud early for pups because as dogs age, you’ll reduce any worry about early decline.

How long should my dog use the bed to see results?

For optimal results and to meet our guarantee conditions, we advise your dog to get at least 30-40 minutes of daily massages completed. Many dog owners notice enhanced mobility, reduced anxiety, and better mood and relaxation within the first week, although experiences vary with the duration of therapy and specific canine conditions. Over time, benefits may build up, potentially improving your dog's quality of life significantly over 3-6 months. Consistent, daily usage is key to helping your dog return to their best state of wellbeing. Dramatic turnarounds, such as dogs regaining their ability to climb stairs after months of immobility, are common, especially for those suffering from severe arthritis or mobility issues.

Is the cover washable?

Yes. The outer cover zips off for an easy wash and dry. Can be washed in hot or cold water. Can be hung out to air dry or safe to use in dryer on medium/warm heat.

Is it eco-friendly?

Yes, every Dog Cloud Bed's outer cover is made from 40% recycled ocean bound or landfill bound plastics. This unique, durable polyester blend keeps smells down and comfort high for an easy to wash and care for dog cover.

Is it durable?

Dog Cloud’s sustainable, eco-friendly covers are made from commercial grade fabric with high durability materials, hospital grade othopedic foams and a memory foam topper for ultimate comfort and lasting use.

How quiet is the bed?

It operates very quietly, with a low amplitude hum - producing almost no sound.

Is it safe?

Yes, after extensive testing on dogs and decades of medical research on Cycloid Vibration, it's safe for 24/7 use.

Join the 5 million+ minutes of dog pain relief

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